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You will use information from a short case to write a clear, concise, and professional letter delivering negative news.

Writing,

Writing,

You will use information from a short case to write a clear, concise, and professional letter delivering negative news.

Question Description

Your Task

Write a business letter that maintains good relations with your client, Jennifer Ramirez. Address it to Ms. Jennifer Ramirez, 4382 Swiss Avenue, Dallas, TX 75214.

Check the format of block-style letters in Module 4 and pages 530 and 531 in your textbook. As you plan and write your letter, consider the following points:

  1. Find a tactful, professional way to inform Jennifer Ramirez that you or your company can’t be a key contributor this year.
  2. Decide whether to use a direct or indirect approach.
  3. Present clear, pertinent facts using the information available in the case. You may make up logical, necessary information.
  4. Write clearly, concisely, and professionally.
  5. Evaluate your letter using the negative news checklist (PDF) before submitting it. Be sure to proofread your letter to avoid spelling, grammar, and punctuation errors.

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