LCCC Poor Response to Customer Inquiry About Social Media Letter

Question Description

Follow the rubric (below this box) to create one well-written, professional letter.Use the information in Activity 6.14: “Poor Response to Customer Inquiry About Social Media.” However, ignore the “Your Task” instructions.

Click on this sheet for more info about how to write your letter: W2.RevisionsLetter.docx

Actions

Type the traditional letter. (You are writing a traditional letter to replace the poorly written email in Activity 6.14.)
Save your new letter as a Word document. (The file will end with .doc OR .docx.)
Upload your Word document file to this submission box.
If you have time and you do not like your original submission, just resubmit before the deadline.

Use the information in Activity 6.14 “Document for Analysis: Poor Response to Customer Inquiry About Social Media.” You will need to add your own information (such as names, addresses, company names) and delete words to fit the rubric. You may add facts.

The letter you submit will use your own wording. Your letter will not look like the email in the textbook.

To see what a traditional letter looks like, check out Figure 15.17 on page 598 in the middle of Chapter 15.

Go to “Modules”–“Links to Websites”–“Link to Online Textbook and Quizzes and Tutorials” for a copy of the original letter. You can find Activity 6.14 on page 210 in the “Activities” section at the end of the sixth chapter.

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